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SHIPPING POLICY

Last updated: May 11, 2026

1. Overview At ANDROMEDA, we strive to deliver your orders as quickly and reliably as possible. Please read our shipping policy carefully before placing your order.

2. Order Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Destinations We ship worldwide to over 200 countries and regions. Shipping availability and rates may vary depending on your location.

4. Estimated Delivery Times

  • 🇹🇷 Domestic (Turkey): 2–5 business days
  • 🌍 International (Standard): 7–14 business days
  • 🌐 Rest of World: 10–21 business days

Please note that delivery times are estimates and may be affected by customs processing, local postal services, or unforeseen circumstances.

5. Shipping Costs Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Free shipping promotions may be available — check our store for current offers.

6. Customs, Duties, and Taxes International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the sole responsibility of the customer. ANDROMEDA is not responsible for delays caused by customs processing.

7. Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier's website.

8. Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

9. Incorrect Shipping Address Please ensure your shipping address is correct at the time of purchase. ANDROMEDA is not responsible for orders delivered to an incorrect address provided by the customer.

10. Contact Us If you have any questions about your shipment, please contact us through our store's contact page.